What Constitutes Success?
The benchmarks of a successful alcohol and drug program should be based on safety, not whether the individual causing the problem changes or not. If it is run correctly, no one gets hurt and the person with problems has the opportunity to get help. That is success right there! If the person takes the help and changes that is a terrific bonus but that is not the ultimate goal.
What do you do with someone who does not want to stop drinking or drugging? You will realize with some education that there is nothing you can do to force them to stop. Gentle pressure can be put on people but the main pressure has to come from the person themselves. They have to get to a place where they know deep down that they are the ones that have to change. They begin to understand that they are responsible for their own problems. They see that no one is coming to save them because they have to save themselves.
Firing the person and then rehiring them without some type of verifiable change is not the answer. That happens and it just teaches an addict that they can get their job back without changing so the next time they drink or use they believe there are no consequences. True and long lasting change must come from within. If the desire for change is not there then that is your answer and you may as well know this sooner than later, they are not ready for change at this time.
People with alcohol and drug problems fail to stop drinking or drugging until they come to the realization that their usage will cause them problems. That is just the way it is. For an addict to recover many factors have to come into play and sometimes it is just is not the right time for them to see their part. They are not ready to stop yet and they may never stop. Do you do wait forever until they decide to stop and allow them to become a safety risk and liability for your company? The whole is more important than the parts. There is a balance between safety and human rights.